Terms and Conditions

Read our terms and conditions below to see how we operate, handle refunds and returns. We pride ourselves on offering a secure, professional service selling quality adult toys that are always brand spanking new and unopened. Any returns that have been tampered with are destroyed in an environmentally friendly manner, in line with our social responsibilities. We make your pleasure our business.

Our Terms

These terms and conditions are a guideline for our responsibilities to you as a distance seller. We appreciate you reading these terms before you place an order with us.

We endeavour to maintain a functional and secure website that enables you to contact us easily.

We reserve the right to change or cancel any offers or promotions that we may have, but we will always honour any orders placed before we make any such changes.

Your Right to Cancel

You can cancel your order within our specified time frame or within the mandatory time frame allowed within the applicable distance selling regulations if they are different. If the order has not been dispatched, then a prompt refund will ensue. If already sent, we require the order to be returned prior to issuing a refund. Returns should be sent tracked to ensure their delivery.

Payment and Taxes

All prices include value added tax (VAT) and no further VAT charges will me made after you place an order with Honeylicious.

We will only charge your card the amount the Honeylicious website quoted at the time of ordering. We never make automatic repayments. If you decide to change your order or add to it after you have placed an initial order, we will require your permission to charge the extra amount to your credit/debit card.

Our Refunds/Returns Guarantee

We offer a full 365-day period in which you can return goods whether they are faulty or not as you expected and we will either offer a full or partial refund or offer a replacement item. Honeylicious reserves the right to decide the best course of action in terms of refund or replacement. All refunds are executed when requested but can take up to 30 days to appear in your bank account. We can only issue refunds to the initial method of payment.

Standard Delivery

All of our deliveries are sent using Royal Mail First Class Signed for Delivery, which ensures that your order arrives from the next working day up to a maximum of three days.

Next Day Delivery

If you just cannot wait to get your order, Honeylicious offers a next working day courier service, unless your order is placed on a Sunday, in which case it will be posted on Monday ready for delivery on Tuesday. Next day delivery costs £5.95.

Accuracy of Information

We endeavour to provide you with the best description of any products you are interested in. All of the images and information comes directly from the manufacturer or supplier, and our product descriptions are based on this factual information. We never promote our products with fictional capabilities as we pride ourselves on selling accurately represented adult products. All models featured are over the age of 18.

While Honeylicious tries to ensure that all of the information on our website is up to date, we do not give any warranty as to its accuracy or completeness. Honeylicious cannot be held responsible for any errors or omissions or for the results arising from the use of said information.

Honeylicious does not advertise third parties.

We will always go that extra mile to make sure that you are happy with our service, but cannot be held liable for issues arising from the actions of any third parties.

UK Company Registration Number 05993523. VAT no: 918068411

If you would like to confirm the validity of our secure certificate then you’re welcome to click the padlock at the start of our URL.

Contact Us

Medialicious Ltd
0800 038 9322

Unit 4c Emley Business Park, Leys Lane, Emley, HD8 9QY

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